Customer Services

Phone: (519) 661-5503

Fax: (519) 661-5838

Email: Contact Customer Services

Hours of Operation: 8:30 a.m. - 5 p.m.

Mail:

London Hydro

111 Horton Street

P.O. Box 2700

London, ON N6A 4H6

If you are subject for disconnection, please call (519) 661-5503 to speak with a customer service representative.

Business Offices

Phone: (519) 661-5800

Hours of Operation: Open 8 a.m. - 4:30 p.m.

Email: For general inquiries, please click here.

Outages and Repairs, Tree Limbs on Lines & Emergency Services

Phone: (519) 661-5555

Hours of Operation: Open 24 hours a day, seven days per week.

Email: Please click here for outages and repairs inquiries. Please note, email is addressed during regular business office hours ( 8 a.m. - 4:30 p.m.).

Ontario-One-Call (Call Before You Dig) or Locates

Phone: 1-800-400-2255