Phone: (519) 661-5503
Fax: (519) 661-5838
Hours of Operation: 8:30 a.m. - 4 p.m.
Mail: London Hydro, 111 Horton Street, P.O. Box 2700, London, ON N6A 4H6
Phone: (519) 661-5800
Hours of Operation: Open 8 a.m. - 4:30 p.m.
Email: For general inquiries, please click here.
Phone: (519) 661-5555
Hours of Operation: Open 24 hours a day, seven days per week.
Email: Please click here to schedule electrical work and for general inquiries. Please note, this email is not monitored for power outages. If you need to report a power outage, please call (519) 661-5555.
Please contact Ontario-One-Call (Call Before You Dig) before you dig anywhere - for your personal safety and for the protection of lines and other expensive utility equipment that are located underground.
Have an engineering question? Email our knowledgeable electrical engineering staff at Engadmin@londonhydro.com. They can help you with a range of inquiries including:
All claims submitted to London Hydro must be received in writing. There are three ways to submit your claim:
To expedite your claim as quickly as possible, we ask that your written submission includes:
Any further evidence that you can provide to assist us in review of your claim should be submitted in writing.