Energy Retailer

On May 1, 2002, the electricity market in Ontario was opened to market competition, giving you the freedom to select your electricity supplier. You may choose to do nothing and have London Hydro continue to supply your electricity at the Regulated Price Plan Rate, or you may wish to sign a contract with an energy retailer. The choice is always yours to make and there is also no deadline for making a decision.

1. Regulated Price Plan through London Hydro - For eligible customers, the electricity price may be 5.0 cents per kilowatt hour for the first 750 kWh and 5.9 cents for any additional consumption; for retailer contract customers, the price is as stated on the retailer contract. Rates may be subject to change from time to time.
2. Electricity Retailer - numerous companies have been licensed by the Ontario Energy Board to offer fixed rate, fixed term contracts to supply electricity. This competition gives you the opportunity to compare rates and offers, and sign a contract with the electricity retailer of your choice. Remember, electricity retailers are quoting only on the commodity price of electricity, which appears in the "Electricity Charge" portion of your bill. All the other regulated charges on your bill - including Delivery Charges, Regulatory Charges and Government Charges such as the Debt Retirement Charge, and Distribution Charge - are not included in their rates. It is also important to note that these companies are independent, private energy marketers that do not have any affiliation with London Hydro. Under the regulated price plan, the Ontario Energy Board sets two prices for your electricity consumption. The two-tiered pricing structure is influenced by a rate threshold. The rate threshold is higher during the winter season and lower during the summer months. To see a list of retailers in your area, please click here.