Contacts
As your local distribution company, London Hydro is committed to providing you with a safe and reliable supply of electricity. Should you have questions or concerns about our service, you can quickly reach us by phone, fax or via e-mail.
London Hydro – we're here to help.
Customer Service Centre - 661-5503
Welcome to London Hydro's Customer Service Centre. Our friendly, helpful Call Centre staff is ready to help you with any questions or concerns you have about your London Hydro bill or service.
Hours: 8:15 a.m. to 6:00 p.m., Monday through Friday, excluding holidays.
Outages, Repairs and Tree Limbs on Lines - 661-5555
Hours: 24 hours a day, seven days a week.
Billing Support Office - 661-5503
Having trouble paying your bills? Just received a Final Notice? Call us and we’ll work with you to make payment arrangements to suit your budget.
Apply For Service - fax - 661-5838
Now you can apply for residential service by fax! Just fill out the form, found at the link below, sign it and fax it to our Customer Services Department for review.
Click here to fill out our service application form
Cancel Service - fax - 661-5838
To cancel your service, fill out the form available at the link below and fax it to us.
