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Smart Meters


The province of Ontario is working toward creating a conservation culture that will help Ontarians to manage their electricity usage while helping the environment at the same time.

By 2011, all homes in Ontario will have smart meters installed and will be billed through Time-of-Use billing. Quite simply, this means that the new meter will record the time of day electricity is used in your home and the appropriate price will be applied for the cost of power at that particular time of day.

As you can imagine, it will take a considerable amount of time to change electricity meters throughout London and for that reason we will be installing the meters in phases.

When a smart meter installation occurs or is about to occur in your neighbourhood, London Hydro will send you an information package with details about the device and time-of-use pricing. Some of the communications that customers will receive, are included below.

For information on smart meters, please contact the Smart Meter Program Office at
1-866-986-3837.

Click here to visit 10 Smart Meter Lane.

Click here for current Time-of-Use Rates. Please note: TOU rates not yet effective for London Hydro customers

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