Home Assistance Program

Family laughing together

The Save on Energy Home Assistance Program (HAP) provides income-eligible homeowners and tenants with free energy-efficient upgrades and an in-home energy assessment with a Home Energy Expert. The Save on Energy Home Assistance Program is designed to help reduce your monthly electricity costs and increase home comfort. 

Want more information? Contact homeassistance@londonhydro.com or call 519-661-5800 ext. 5233

Upgrades may include
HAP images
  • ENERGY STAR® certified LED light bulbs
  • ENERGY STAR® certified appliances
  • Insulation and weatherstripping
Eligibility details

You must meet the following criteria to qualify for the Home Assistance Program

  1. Resident must either live in Non-Profit Housing OR own, rent, or lease the residence and be the primary or secondary utility account holder listed on the bill. 
  2. And, you must meet at least ONE of the following criteria:
    1. Have a gross household income for the last year that is not more than these income limits:
      Household Size (including dependents) Maximum Gross Annual Income
      1 occupant $32,843
      2 occupants $40,866
      3 occupants $50,266
      4 occupants $61,028
      5 occupants $69, 217
      6 occupants $78,066
      7 or more occupants


    2. In the last twelve months: qualified to participate in a low-income natural gas program OR have received a LEAP Emergency Financial Assistant grant.
    3. A current recipient or have received one of the following in the last 12-months