Paperless Billing & Aeroplan® Program

Scan the QR Code on the top of your paper bill with the camera on your smartphone.

This will take you to a webpage where you enter your email address. 

If you don’t have a MyLondonHydro account, you’ll receive a confirmation email. Please go in and click the link to confirm that your paperless bill will be going to the correct email address.

If you do have a MyLondonHydro account, you will automatically be registered for paperless billing. You can now close the browser or log into your MyLondonHydro account and explore more self-service features, including the Price Plan Calculator

To register for paperless billing, you will need to be logged into your MyLondonHydro account and click on the "My Bills" link in the menu (shown below). From here you will see your billing summary.

To the right of the summary you will see the heading "Paperless Billing". Click on the "+" symbol to add paperless to your account. You will be asked how you would like to receive your bills. Check the box to indicate that you would like to receive paperless bills and agree to let London Hydro send you email notifications to let you know when your bill is ready for viewing.

Once you have completed this step, you should see a check mark where the "+" symbol used to be. This will let you know that paperless billing is active.

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Register Your Aeroplan Number

To register your Aeroplan number with London Hydro you will again need to be logged into your MyLondonHydro account. Along the left-hand menu, you will see the link "Aeroplan Number". Click this link and enter your 9-digit Aeroplan number in the popup box.

That’s it. You’re officially signed up for the London Hydro Paperless Billing Aeroplan Program.

Aeroplan points will appear on your Aeroplan account approximately 15 to 30 days after they are issued by London Hydro. London Hydro reserves the right to discontinue the Aeroplan program at any time without notice.

If you don't have an Aeroplan account, visit aircanada.com/joinaeroplan and enroll today. 

To register for paperless billing in Trickl, you will need to log into the app. If you haven't already downloaded Trickl, it's available on: 

​​​Slide the Paperless Billing button to ON.
 

Select the Aeroplan Loyalty Program button and slide it to ON. If you haven't already registered for Aeroplan, enter your Aeroplan card number and you're set to start earning rewards!

Aeroplan points will appear on your Aeroplan account approximately 15 to 30 days after they are issued by London Hydro. London Hydro reserves the right to discontinue the Aeroplan program at any time without notice.

If you don't have an Aeroplan account, visit aircanada.com/joinaeroplan and enroll today.