I want to START service.

Couple that has moved in together

If you are applying for a new hydro and/or water service account, you can manage this through your MyLondonHydro account:


  1. Log into or register for MyLondonHydro.
  2. Click on the Move In/Out/Transfer link.
  3. Follow the step-by-step screens that will guide you through the process.

Adding someone to your account?

Please fill out the Application for a Secondary Applicant form, and send us the completed form with two pieces of photo I.D. by:

Any additional questions, contact our Customer Service Centre at (519) 661-5503 from 8:30 a.m. to 4 p.m., Monday through Friday and we will gladly walk you through the process.


New To London Hydro

There are many benefits available for becoming a MyLondonHydro account.
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Ways to save

Learn more about energy savings programs.