If you are applying for a new hydro and/or water service account, you can manage this through your MyLondonHydro account:
- Login to your MyLondonHydro account
- Click on the Move In/Move Out/Transfer link
- Follow the step-by-step screens that will guide you through the process.
Adding someone to your account?
Please fill out the Application for a Secondary Applicant form, and send us the completed form with two pieces of photo I.D. by:
- Email: BillingSupport@LondonHydro.com
- Fax: (519) 661-5838
Any additional questions, contact our Customer Service Centre at (519) 661-5503 from 8:30 a.m. to 4 p.m., Monday through Friday and we will gladly walk you through the process.
New To London Hydro
There are many benefits available for becoming a MyLondonHydro account.
Ways to save
Learn more about energy savings programs.