Alert
Unfortunately, we are not able to proceed with your registration if you do not have the power to enter your company into a legally binding agreement with London Hydro.
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Moving? We Make It Easy
We know moving can be stressful, so we make opening a new account, cancelling an existing one, or transferring your service to a new address easy within your MyLondonHydro account.
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Go Paperless By Simply Scanning the QR Code on Your Bill
We've made it even easier to switch to paperless billing. Plus, get 100 Aeroplan points for signing up, and 5 additional points for each invoice after that.
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Get More Out of Your Aeroplan Points
Paperless customers get 5 Aeroplan points for each paperless bill they receive. Check out the Aeroplan eStore to see where else you can earn and redeem Aeroplan points.
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Data Security Incident
Learn more about the June 18 data security incident, what it means for customers, and the resources and support available, including the latest information.
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8 in 10 Canadians Feel the Financial Squeeze: Here’s How We Can Help
Rising household costs can put pressure on your budget. Learn about programs that can help eligible customers save on their electricity bills, manage past-due bills, and access support when they need it.
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Keeping Your Food Safe During a Power Outage
Power outages can happen unexpectedly, but a few simple food safety tips can help protect your family and reduce food waste. Learn how long refrigerated and frozen foods stay safe, what to keep on hand, and when it's time to throw food out.
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Want to Know What’s Behind Your Summer Bill?
Summer heat can increase electricity and water use, and the bill you receive today reflects usage from an earlier billing period. Learn what can affect your bill and get tips to better understand your usage.
