Start. Stop. Transfer.

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Whether you are moving your home or business, moving is never easy. Thankfully, London Hydro makes it as simple and straightforward as possible to open a new account, cancel an existing one, or transfer your service within our jurisdiction. 


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Open a New Account

Moving to London and need to apply for hydro and/or water service?
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Cancel My Account

Moving outside of London or simply need to cancel your account?
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Transfer My Account

Moving but remaining within the London Hydro jurisdiction?

Sign Up to Be a MyLondonHydro Customer

The advantages of being a MyLondonHydro customer go beyond opening, closing or transferring an account. You’ll have instant access to your energy usage data, current account balance and payment records 24 hours a day, 7 days a week. 

You’ll be able to access and manage your energy usage on a daily and even hourly basis so you can reduce consumption and lower energy bills. And you’ll be able to go with the paperless billing option to eliminate printed monthly statements.

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Access to all your account information and more.