If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered* prices.
If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, visit www.oeb.ca/choice.
To switch from TOU to Tiered prices, you can notify us by completing an election form or by contacting us at (519) 661-5503, Monday through Friday, 8:30 am - 4:00 pm.
You may wish to continue paying TOU prices for your electricity. In that case, no action is required.

Log into MyLondonHydro to see the comparison
You can now compare TOU and Tiered electricity price plans directly in your MyLondonHydro account. Log in today to choose which plan is best for you.
About TOU Pricing
With TOU prices, the price depends on when you use electricity. You can help manage your electricity costs by shifting your usage to lower price periods when possible.
There are three TOU periods:
- Off-peak: When demand for electricity is lowest. Ontario households use most of their electricity – nearly two thirds of it – during off-peak hours.
- Mid-peak: When demand for electricity is moderate. These periods are during the daytime, but not the busiest times of day.
- On-peak: When demand for electricity is generally higher. These are the busier times of day - generally when people are cooking, starting up their computers and running heaters or air conditioners.
People use electricity differently depending on the season, so the TOU price periods are different in the winter than they are in the summer.
About Tiered Pricing
With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies. For residential customers, the threshold normally changes with the season to reflect changing usage patterns – for example, there are fewer hours of daylight in the winter and some customers use electric heating.
In the winter period (November 1 – April 30), the Tier threshold for residential customers is 1,000 kWh so that households can use more power at the lower price. In the summer period (May 1 – October 31), the Tier threshold for residential customers is 600 kWh.
For small business customers, the Tier threshold is 750 kWh all year round.
Tiered prices give you the flexibility to use electricity at any time of day at the same price, although that price will change if you exceed the threshold during the month.
Tiered Pricing is broken down into set amounts of electricity that may be used at a specific rate; once this set amount is exceeded, the rate changes to a more expensive tier. Tiered pricing is generally updated annually on May 1 and November 1. However, due to Government changes in the allocation of renewable energy contract costs, rates will be lowered effective January 1, 2021. As of January 1, 2021, Tiered prices for residential customers are:
First Tier - Up to 1000 kWh
|
Second Tier - More than 1000 kWh |
---|---|
10.1 cents per kWh |
11.8 cents per kWh |
Tiered prices for non-residential customers are:
First Tier - Up to 750 kWh
|
Second Tier - More than 750 kWh |
---|---|
10.1 cents per kWh |
11.8 cents per kWh |
Residential Electricity Rates, Effective January 1, 2021 - Breakdown of Charges
Breakdown of Charges |
Rates Effective January 1, 2021 |
|||
Electricity price (TOU) |
On-Peak Rate |
per kWh |
$0.176 |
|
Mid-Peak Rate |
per kWh |
$0.119 |
||
Off-Peak Rate |
per kWh |
$0.085 |
||
Delivery |
Fixed Monthly Charge |
per month |
$26.24 |
|
IESO Smart Metering Entity Charge |
per month |
$0.57 |
||
Network Charge* |
per kWh |
$0.0074 |
||
Connection Charge* |
per kWh |
$0.0066 |
||
Adjustment Factor Charge*** |
per kWh |
kWh x 0.0315 x Electricity Rate |
||
Regulatory |
Wholesale Market Service Charge* |
per kWh |
$0.0030 |
|
Capacity Based Recovery | per kWh | $0.0004 | ||
Rural Rate Protection Charge* |
per kWh |
$0.0005 |
||
Government |
Administration Charge** |
per month |
$0.25 |
|
HST |
per bill |
13% | ||
Ontario Electricity Rebate | per bill | 33.2% | ||
*In calculating your bill, your consumption amount will be adjusted to account for heat loss. When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment such as wires and transformers consume power before it gets to your home or business. The adjustment factor accounts for these losses.
|