Assistance Programs

We understand that circumstances can arise that can make keeping up with your bills difficult. There are several resources that London Hydro has made available to our customers to help them in times of difficulty and access to ongoing support. 


Bills across the floor

Low-Income Energy Assistance Program (LEAP)

LEAP is managed and funds are distributed by the Salvation Army's Centre of Hope through their Housing Stability Bank.

Elderly woman drinking a cup of tea

Ontario Electricity Support Program

If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill.

Family laughing together

Home Assistance Program

Home Assistance Program (HAP) provides income-eligible homeowners and tenants with free energy-efficient upgrades and an in-home energy assessment...

Adjusting the thermostat

Energy Conservation Information

Another great way to save on energy costs is by reducing your usage. Visit our Energy Conservation page to find out more about ways to save.