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Strategic Plan
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Purpose
To deliver safe, reliable electricity and related services
Vision
London Hydro is a high performing electricity distributor, achieved through innovation, customer focus and operational excellence.
Values
| Safety | Safety is our first priority. |
| Employees | Our employees are our greatest strength. |
| Customers | Our customers are our primary focus. |
| Integrity | We are stewards of the public trust and we demonstrate the highest standards of professional ethics and accountability in all our activities. We treat each other with respect and trust. |
| Agility | We will be open, innovative, and adaptable to change. |
| Sustainability (ESG) | We are committed to being an environmentally and socially responsible company with rigorous governance oversight. |
Areas of Corporate Focus
| Customer Services | Safety, Talent Management & High Performance Team | Technology, Innovation & Digital Transformation | Financial Performance | Sustainability (Environmental, Social, & Governance) |