Strategic Plan

London Hydro Strategic Plan title image


To deliver safe, reliable electricity and related services


London Hydro is a high performing electricity distributor, achieved through innovation, customer focus and operational excellence. 


Safety  Safety is our first priority.
Employees Our employees are our greatest strength.
Customers Our customers are our primary focus.
Integrity We are stewards of the public trust and we demonstrate the highest standards of professional ethics and accountability in all our activities. 
We treat each other with respect and trust. 
Agility We will be open, innovative, and adaptable to change. 
Sustainability (ESG) We are committed to being an environmentally and socially responsible company with rigorous governance oversight. 

 Areas of Corporate Focus

Customer Services Safety, Talent Management & High Performance Team Technology, Innovation & Digital Transformation Financial Performance Sustainability (Environmental, Social, & Governance)