Strategic Plan

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London Hydro Strategic Plan title image

Purpose

To deliver safe, reliable electricity and related services

Vision

London Hydro is a high performing electricity distributor, achieved through innovation, customer focus and operational excellence. 

Values

Safety Safety is our first priority.
EmployeesOur employees are our greatest strength.
CustomersOur customers are our primary focus.
IntegrityWe are stewards of the public trust and we demonstrate the highest standards of professional ethics and accountability in all our activities. 
We treat each other with respect and trust. 
AgilityWe are open, innovative, and adaptable to change. 
Sustainability (ESG)We are an environmentally and socially responsible company with rigorous governance oversight. 

 Areas of Corporate Focus

Customer ServicesSafety, Talent Management & High Performance TeamTechnology, Innovation & Digital TransformationFinancial PerformanceSustainability (Environmental, Social, & Governance)