My Account

Providing customers self-service with My Account. My Account's powerful online website is a full-service platform for every customers' billing and utility needs. Hosted on the Cloud and using Green Button Data, My Account provides data at a granular level to give customers the tools and insights they need to manage their energy usage. 

Features include:

• Self-serve Move-ins, Move-outs, and Transfers of service
• Current bill due
• Billing and Payment Options such as pre-authorized, equal billing, payment arrangements
• Energy and water usage data and downloadable CSV options
• Delegate assignment for third-parties
• Price plan calculator
• Outage and Payment notifications
• High water and electricity usage notifications

Feedback

“I like it a lot. Everything I'm looking for is easily found on the home page. Before I had a hard time finding what I was looking for.” - Maddie

“Very clean, the design is definitely more appealing. Site loads very fast. Mobile menu is very nicely built.” - Juliana

“Layout makes it easy to find what I am looking for. All the information I need is available online!” - Reuben

“Website is great with a lot of info provided to view the usage and even energy-saving tips." - Anindya 

"A lot cleaner and more efficient. Easier to locate the info required.” - Robert

“Nicely labeled and intuitive. Easy to navigate.” - Sandy