London Hydro Recognized as a Top Employer for Second Consecutive Year

For the second year in a row, London Hydro has been named one of Southwestern Ontario’s Top Employers, but for the people behind the power, the recognition is more than a workplace accolade. 

It reflects a team of neighbours, problem-solvers, and community builders who keep London running every day. 

From restoring power during storms to helping customers better understand and manage their energy use, London Hydro’s employees play a vital role in the daily lives of more than 168,000 customers every day. The organization’s workforce spans a wide range of careers, from skilled trades and engineering to customer service, IT, finance, and communications, creating opportunities for people with diverse talents and backgrounds to build meaningful careers close to home.

“At London Hydro, our people are at the heart of everything we do,” said Ysni Semsedini, CEO. “This recognition speaks to the culture we’ve built together. One rooted in collaboration, growth, and a shared commitment to serving our community.”

That culture shows up in both big and small ways. It’s in the line crews who work through the night to restore outages, the customer service teams who guide residents through new tools and programs, and the behind-the-scenes teams who are helping shape the future of energy in London.

London Hydro has continued to invest in its employees through training and development programs, a strong focus on safety and well-being, and initiatives that support work-life balance. Just as importantly, employees are encouraged to bring new ideas forward, whether it’s improving the customer experience or advancing sustainability efforts across the city.

For many employees, working at London Hydro means more than just a job; it’s a chance to make a difference in the community they call home.

“There’s a real sense of ownership here because our employees are part of the city they serve,” added Ysni. “That connection drives a strong sense of purpose in everything we do, whether we’re restoring power or helping a customer one-on-one.”

As London continues to grow and evolve, so does the work at London Hydro. The organization is playing an active role in supporting electrification, enabling new technologies, and helping build a more sustainable energy future for the city.

Being named a Top Employer for a second year reinforces what employees already know: London Hydro is a place where you can build a meaningful career, be part of a supportive team, and make a real impact, every day.