Assistance Programs

We understand that circumstances can arise that can make keeping up with your bills difficult. There are several resources that London Hydro has made available to our customers to help them in times of difficulty and access to ongoing support. 

 

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Bills across the floor

Low-Income Energy Assistance Program (LEAP)

LEAP is managed and funds are distributed by the Salvation Army's Centre of Hope through their Housing Stability Bank.
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People holding hands

Ontario Electricity Support Program

If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill.
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Piggy bank sitting on a shelf with a thermostat on the wall behind it

Energy Affordability Program

Income-qualified Ontarians can receive free energy-saving upgrades or energy-saving kits.