Business Customer Hub

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Find rates, usage data tools, programs, and connection planning in one place. You can use the links below to get where you need to go quickly.

New to London Hydro?

Check out our Welcome Package, which walks you through everything available to you as a business customer.

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Sample London Hydro Bill

Commercial electricity rates

Find business rate classes and current pricing details.
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Log in to MyLondonHydro

View your balance, billing history, and manage your account online.
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Usage data and interval tools

Access interval data and tools to better understand your usage profile.
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Contact us

Need help finding the right page or tool?

• Detailed Billing Analysis
• Power Factor Analysis
• Reliability & Power Quality Inquiries
• Behind the Meter Energy Solutions
• Interval Data Centre Training and Use Cases

Contact our team, and we’ll point you in the right direction.
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Electricity pole that has fallen down and is laying in the street.

Power outages

What to do during an outage and how restoration works.
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Energy efficiency programs

Explore incentives, eligibility, and how to participate.
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Factory Floor

Industrial Conservation Initiative (ICI)

Information for customers who may be eligible and how peak demand can impact charges.

What's New At London Hydro

City of London Council Approves Strategic Affiliate for London Hydro

The City of London has approved a strategic direction for London Hydro to pursue affiliate business activities aimed at expanding the utility’s ability to innovate and participate in new markets ...

Leading Ontario LDCs join forces through PowerShare to advance DSO Capabilities

A group of forward-looking Local Distribution Companies (LDCs) in Ontario are pleased to announce a new strategic collaboration called PowerShare, aimed at supporting Ontario’s evolving electricity system ...

London Hydro and London Home Builders’ Association Collaborate to Support Affordable Residential Housing

As stacked townhouse developments continue to grow in popularity, London Hydro and the London Home Builders’ Association are reaffirming their commitment to supporting the expansion of affordable residential housing ...
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A skyline image of the London Hydro building

London Hydro's Vision 2030 5-Year Strategic Plan

This Strategic Plan will take London Hydro to 2030 and includes five main pillars: Building for the Future, Creating and Communicating Value, Pursuing Operational Excellence, Serving Our Customers and Community, and Strengthening People and Culture.