News

Cooperative strengthens Ontario’s electricity distribution through province-wide collaboration GridSmartCity is pleased to welcome three new local distribution company partners— Festival Hydro, InnPower, and London Hydro—marking a significant expansion of the GridSmartCity...

FOR IMMEDIATE RELEASE London, ON – December 18, 2025 — The City of London has approved a strategic direction for London Hydro to pursue affiliate business activities aimed at expanding the utility’s ability to innovate and participate in new markets beyond its regulated...

Starting November 1, 2025, the Ontario Energy Board (OEB) will implement new electricity usage rates for households and small businesses across the province. At the same time, the Ontario government is increasing the Ontario Electricity Rebate (OER) from 13.1% to 23.5%, providing...

Have you ever looked up at power lines on your street, or noticed they’re not there at all, and wondered why? Why do some neighbourhoods have overhead wires while others have everything buried underground? And maybe you’ve even asked yourself: Is one better than the other? Let’s...

London, Ontario – London Hydro is proud to announce it has been named the recipient of the 2025 Canada’s Safest Employers Kii Health Award for Best Wellness Program. Presented by Canadian Occupational Safety, the award recognizes organizations that excel in promoting physical...

For Immediate Release London, ON – October 8, 2025 — London Hydro has earned provincial recognition for a program that has been shaping safety habits in local classrooms for decades. On September 17, the company received the Consumer and Home Safety Award at the Ontario...

London, ON – London Hydro is reaching out for feedback through a short Customer Satisfaction survey, giving customers the chance to share their thoughts on electricity pricing, communications, and experience with our service. Starting today, randomly selected customers will...

London, Ontario - During the postal strike, London Hydro would like to remind customers to stay aware of their account(s) balances and bill due dates, as bill deliveries may be delayed. If you aren’t already, now is a great time to take advantage of Paperless Billing, Pre...

Joint Statement from London Hydro, the City of London, London Fire Department, and London Police Services FOR IMMEDIATE RELEASE London, ON — September 26, 2025 — At approximately 6:30 a.m. on September 26, a significant power outage affected about 5,000 customers in London...

Test drive EVs, explore home energy tech, and see what electrification means for your family. FOR IMMEDIATE RELEASE London, ON — September 16, 2025 — The City of London and London Hydro are proud to present the upcoming PowerShift Expo on Thursday, September 18 (12:00 noon – 8:00...