News

London, ON – London Hydro is reaching out for feedback through a short Customer Satisfaction survey, giving customers the chance to share their thoughts on electricity pricing, communications, and experience with our service. Starting today, randomly selected customers will...

London, Ontario - During the postal strike, London Hydro would like to remind customers to stay aware of their account(s) balances and bill due dates, as bill deliveries may be delayed. If you aren’t already, now is a great time to take advantage of Paperless Billing, Pre...

Joint Statement from London Hydro, the City of London, London Fire Department, and London Police Services FOR IMMEDIATE RELEASE London, ON — September 26, 2025 — At approximately 6:30 a.m. on September 26, a significant power outage affected about 5,000 customers in London...

Test drive EVs, explore home energy tech, and see what electrification means for your family. FOR IMMEDIATE RELEASE London, ON — September 16, 2025 — The City of London and London Hydro are proud to present the upcoming PowerShift Expo on Thursday, September 18 (12:00 noon – 8:00...

London, ON – September 5, 2025 – London Hydro is pleased to announce the appointment of Stuart Smith as Vice President, Information Technology and Chief Information Officer, effective October 13, 2025. Stuart is no stranger to London Hydro, having previously served in several key...

London, ON – September 4, 2025 — With the cost of living continuing to rise, more local families are turning to energy assistance programs to help manage their monthly electricity bills. London Hydro is reminding customers of two key provincial programs that offer relief: the...

London is known as the Forest City for good reason. With thousands of mature trees throughout our neighbourhoods, they play an important role in the character and quality of life in our community. Trees make London greener, healthier, and more livable. But as trees age, they can...

For Immediate Release: June 24, 2025 London, ON As the region faces an extended heat wave, London Hydro is experiencing one of the summer’s first days of high electricity demand. Yesterday, London Hydro saw a peak demand of 716MW, the highest recorded peak in the last 10 years...

As summer temperatures rise, so can your energy bill. But staying cool doesn’t have to come at a high cost. Here are some smart and practical tips to help you beat the heat without breaking the bank. 1. Smart Thermostat Use A programmable or smart thermostat is one of the easiest...

For Immediate Release: June 23, 2025 London, ON A group of forward-looking Local Distribution Companies (LDCs) in Ontario are pleased to announce a new strategic collaboration called PowerShare, aimed at supporting Ontario’s evolving electricity system through the development of...